Returns & Exchanges
At The Formal Club, we strive for perfection in every stitch, but if your purchase isn't a perfect fit, we offer a seamless 15-day return and exchange policy for all unworn items. We ensure a hassle-free process to maintain your confidence in our premium menswear collection.
Initiate Request
Visit our Returns Portal and enter your order ID and registered email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the garments are in their original condition with all tags intact; our courier partner will conduct a brief on-the-spot check during pickup.
Reverse Pickup
Once approved, a reverse pickup will be scheduled within 24-48 hours at no additional cost to you, handled by our trusted logistics partners.
Refund Processing
After the item reaches our warehouse and passes final quality control, your refund or exchange shipment will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing